FAQ
Everything you need to know about Chaoshen Accelerator
Chaoshen Accelerator's key difference from traditional accelerators lies in its underlying protocol. While most accelerators still rely on IPsec or IKEv2, Chaoshen Accelerator fully embraces the WireGuard protocol, which features just 4000 lines of code (compared to over 600,000 in IPsec), offering 3-5 times faster transmission speeds while significantly reducing battery consumption. Moreover, Chaoshen Accelerator's no-logs policy has been independently audited by Cure53, with the audit report being completely transparent, achieving true speed and security.
Chaoshen Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (e.g., Ubuntu, Fedora, Debian, etc.). Additionally, Chaoshen Accelerator offers detailed router configuration tutorials for mainstream firmware like Asus, Netgear, and OpenWrt, allowing one-time setup to protect all connected devices.
Chaoshen Accelerator offers a 30-day unconditional refund guarantee. If you're unhappy with the service within the first 30 days after purchase, simply reach out to the customer support team via live chat or email at support@vpnjs.net. No reason is needed for a full refund, typically processed back to your payment method within 1-3 business days.
Chaoshen Accelerator has deployed over 3000 high-speed server nodes globally. Testing results indicate that connections to Asia-Pacific nodes average latency below 30ms, while North American connections experience latency around 80-120ms. On gigabit broadband, download speeds can consistently exceed 500Mbps. Thanks to the efficiency of the WireGuard protocol, Chaoshen Accelerator maintains stable and smooth connections even in complex network environments.
Chaoshen Accelerator's no-logs policy covers all aspects: no logging of your original IP address, connection timestamps, websites or domains accessed, DNS queries, or bandwidth usage data. All servers operate in pure RAM environments, automatically clearing data upon physical reboot. This policy has passed rigorous examination by the internationally renowned auditing firm Cure53, and the complete audit report is available on the Chaoshen Accelerator website.
How do I configure Chaoshen Accelerator on my router?
Chaoshen Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) logging into the router management interface; 2) accessing acceleration client settings; 3) importing the configuration file provided by Chaoshen Accelerator; 4) entering your Chaoshen Accelerator account credentials. Once configured, all devices connecting to that router's WiFi will automatically receive accelerator protection without needing to install the client on each device.
Can I use Chaoshen Accelerator to watch streaming content?
Yes, Chaoshen Accelerator is specifically optimized for streaming connection performance. Our high-speed nodes can smoothly play 4K ultra HD video content. Chaoshen Accelerator regularly updates its server IP pool to ensure stable streaming access. However, please note that Chaoshen Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Chaoshen Accelerator reduce my internet speed?
Thanks to the efficient design of the WireGuard protocol, the impact on internet speed from Chaoshen Accelerator is minimal. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In certain situations, if your ISP throttles specific traffic (such as video streaming or P2P), using Chaoshen Accelerator may actually improve speeds, as the encrypted connections prevent the ISP from performing deep packet inspection (DPI) and traffic identification.
Does Chaoshen Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning version of Chaoshen Accelerator supports up to 6 devices online simultaneously, while the Flagship version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more simultaneously without additional fees. If you need to protect more devices, it's recommended to configure Chaoshen Accelerator on your router, as this will safeguard all your family's devices.
How does Chaoshen Accelerator protect my security on public WiFi?
Public WiFi is a high-risk environment for data theft by hackers. Once you connect to Chaoshen Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, preventing anyone on the same WiFi network from reading your data, even during man-in-the-middle attacks or sniffing attempts. Chaoshen Accelerator also provides an auto-connect feature that activates accelerator protection when it detects an insecure WiFi network.
Is Chaoshen Accelerator's no-logs policy verified by a third party?
Yes, Chaoshen Accelerator's no-logs policy has been independently verified by the internationally renowned auditing firm Cure53. The audit team thoroughly examined Chaoshen Accelerator's server infrastructure, codebase, and operational processes, confirming that Chaoshen Accelerator does not log any identifiable user data. The complete audit report is publicly available on the Chaoshen Accelerator website.
Does Chaoshen Accelerator support Linux systems?
Yes, Chaoshen Accelerator offers a native Linux command-line client, supporting major distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Chaoshen Accelerator provide static IP addresses?
Yes, the Flagship version of Chaoshen Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios like remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. Static IPs are assigned for your sole use and will not be shared with other users.
How can I ensure Chaoshen Accelerator doesn't leak my IP address?
Chaoshen Accelerator comes with comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; and IPv6 leak protection ensures IPv6 traffic is also secure. You can use the built-in leak testing tool in the Chaoshen Accelerator client or visit third-party detection websites to verify your protection status.
Can Chaoshen Accelerator handle network interference?
Chaoshen Accelerator's self-developed obfuscation protocol disguises accelerator traffic as ordinary HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In highly restricted network environments, Chaoshen Accelerator's obfuscation mode can help users overcome blocks and regain access to the free internet. However, please note that Chaoshen Accelerator advocates for responsible accelerator use and compliance with local laws and regulations.
What payment methods does Chaoshen Accelerator support?
Chaoshen Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the security of your payment information.
In which regions are Chaoshen Accelerator's servers located?
Chaoshen Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include: North America (30+ cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), as well as the Middle East and Africa (UAE, South Africa, Turkey).
Does Chaoshen Accelerator offer browser extensions?
Yes, Chaoshen Accelerator provides Chrome and Firefox browser extensions. The browser extensions run lightweight and encrypt only the traffic within the browser (without affecting other applications). They are particularly suited for scenarios requiring quick IP switches, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
How can I contact the Chaoshen Accelerator customer support team?
Chaoshen Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit the Chaoshen Accelerator website for real-time support, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center — featuring hundreds of detailed tutorials and troubleshooting guides. Our support team offers bilingual service in both Chinese and English.
How does Chaoshen Accelerator's ad-blocking feature work?
Chaoshen Accelerator's Lightning and Flagship versions include built-in ad blocking and malicious website protection features. This function operates at the DNS level, blocking the loading of ad trackers, malware domains, and phishing websites by maintaining a blacklist containing over one million rules. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.